Shipping and payment
Payment policy:
The online payment service is carried out in accordance with the rules of international payment systems, ensuring confidentiality and security. The most advanced methods of verification, encryption, and data transmission over secure communication channels are employed. Bank card details are entered on the secure payment page of the partner bank providing the service.
Payment Options:
Bank cards: VISA and Mastercard.
Electronic currencies: PayPal.
For businesses: Payment via invoice.
Cash: In our store or upon delivery.
POS terminal: For on-site payment.
Online Payment with a Bank Card
Our website is integrated with an online acquiring system, allowing you to pay for services or products using a Visa or Mastercard. Once the selected service or product is confirmed, a secure window with the Paymennt processing center's payment page will open, where you need to enter your bank card details.
For additional cardholder authentication, the 3-D Secure protocol is used. If your issuing bank supports this technology, you will be redirected to the bank’s server for additional identification. For information on the rules and methods of additional authentication, please contact the bank that issued your card.
Security Guarantees
The Paymennt processing center secures and processes your card data in compliance with the PCI DSS 3.0 security standard. Information is transmitted to the payment gateway using SSL encryption technology and further transferred through secure banking networks with the highest reliability.
Your card details are neither transmitted to us nor to third parties and are not stored on our web server. The 3-D Secure protocol, the most advanced technology for ensuring the safety of online card payments, is used to authenticate the cardholder's identity, minimizing the risk of fraudulent transactions.
Delivery
The online store delivers any item using its own Delivery Service.
Delivery prices and time
Delivery within Dubai - 50 AED
Night delivery within Dubai (11pm - 8am) - 100 AED
Delivery within Sharjah- 100 AED
Night delivery within Sharjah (11pm - 8am) - 150 AED
Delivery within Ajman and Abu-Dhabi - 150 AED
Night delivery within Ajman and Abu-Dhabi (11pm - 8am) - 200 AED
The delivery time is agreed upon with the Delivery Service manager, who will contact you immediately after you place your order. Delivery times may vary by +/- 15 minutes from the stated time
Attention! An incorrect telephone number or inaccurate or incomplete address may result in additional delays. Please carefully check your personal information when registering and placing an order. The confidentiality of your registration data is guaranteed.
Delivery location
Delivery is carried out to the address specified when placing the order. If you need to deliver the goods to a different address, you must provide the address to the Delivery Service manager, who will contact you directly after placing your order on the website.
You can also specify any other convenient delivery time, and your purchase will be delivered at the time you prefer, provided that you notify us of the changes at least 1 hour before the originally scheduled delivery time. Alternative delivery times, as well as delivery times for locations outside the city, are determined in agreement with the client. Additionally, upon your request, our manager can contact the recipient directly to confirm the address and convenient delivery time. RECIPIENT ADDRESS INFORMATION IS NOT SHARED.